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FAQ Germany*

Social welfare

1. Which social benefits can I receive from the government?

Which social benefits you can claim depends on which of the following groups you belong to. 

 

Group 1: I have already been granted a residence permit pursuant to sec. 24 of the Act on the Residence (“Aufenthaltsgesetz” or “AufenthG”).

[Regarding the general questions on the residence permit, see question 37.] 

 

Group 2: I have been issued a fictional certificate (Fiktionsbescheinigung) (according to sec. 81 (3) / (4) AufenthG = green folding card) and I am registered in the Central Register of Foreign Nationals. 

[Regarding the fictional certificate or the Central Register of Foreign Nationals, see question 12 ff. in our chapter "Residence"]. 

Group 3: I have already applied for temporary protection in accordance with sec. 24 AufenthG, but have not yet received a fictional certificate. 

OR 

I have already received a fictional certificate and I am registered in the Central Register of Foreign Nationals, but have not yet been subjected to identification procedures. 

OR 

I have already received a fictional certificate and have been subjected to identification procedures, but I am not yet registered in the Central Register of Foreign Nationals. 

[Regarding identification measures, see question 24 ff. in our chapter "Residence"

Group 4: My application for a residence permit according to sec. 24 AufenthG was rejected. 

 

The following list gives an overview of the possible social benefits in each of the situations listed above (see "Groups"). 

Note! Not everyone is entitled to every type of social benefit. It is always decided on a case-by-case basis. 

Social benefits - Group 1       

  • Citizen's Income (Bürgergeld)
  • Social assistance (Sozialhilfe)
  • Basic security in retirement (Grundsicherung im Alter)
  • Child benefit & Child benefit supplement (Kindergeld & Kindergeldzuschlag)
  • Parental benefit (Elterngeld)
  • Maintenance advance payments (Unterhaltsvorschuss)
  • Support for university and school students (BAföG)
  • Support and qualification offers for jobseekers (Förderangebote und Qualifizierungsangebote für Arbeitssuchende)
  • Health insurance and care insurance (Krankenversicherung und Pflegeversicherung)
  • Care services (Pflegeleistungen)
  • Integration assistance for people with disabilities (Eingliederungshilfe für Menschen mit Behinderung)

Social benefits - Group 2       

  • Citizen’s Income (Bürgergeld)
  • Social assistance (Sozialhilfe)
  • Basic security in retirement (Grundsicherung im Alter)
  • Support for university and school students (BAföG)
  • Support and qualification offers for jobseekers (Förderangebote und Qualifizierungsangebote für Arbeitssuchende)
  • Health insurance and care insurance (Krankenversicherung und Pflegeversicherung)
  • Care services (Pflegeleistungen)
  • Integration assistance for people with disabilities (Eingliederungshilfe für Menschen mit Behinderung)

Social benefits - Group 3       

  • Benefits under the German Asylum Seekers' Benefits Act (Leistungen nach Asylbewerberleistungsgesetz)
  • Support offers and qualification offers for jobseekers (with work permit) (Förderangebote und Qualifizierungsangebote für Arbeitssuchende)
  • Sickness benefits and care services (Krankenleistungen und Pflegeleistungen)
  • Health care according to the German Asylum Seekers' Benefits Act (Gesundheitsversorgung nach Asylbewerberleistungsgesetz)

Social benefits - Group 4   

  • Social assistance until 90 days after first entry (for first entry into Germany between 04.06.2022 and 31.05.2023) 

  • After this time period, there may be assistance available under the Asylum Seekers' Benefits Act

  • Sickness benefits and care services (Krankenleistungen und Pflegeleistungen)

The respective governmental social benefits are described in more detail in the following questions.

2. Why does each federal state have their own authorities with different names? Do application forms and competences apply equally everywhere in Germany?

Germany is a federally organized state. This means that there are 16 federal states, which in turn consist of various municipalities (cities and towns). Both the Federal Republic of Germany and the 16 federal states have their own laws and competences. Each federal state and also the municipalities have their own administrations. This sometimes results in a rather complicated system of different competences. For example, a document issued by an authority in Berlin is not automatically accepted by the authorities in, for example, Frankfurt am Main. It is therefore crucial to get the right information from the city or state you live in. 

3. What changes apply since 1 June 2022 on?

Refugees from Ukraine can receive "temporary protection" in Germany. [For more information, see our chapter "Residence"]. Since June 1, 2022, refugees from Ukraine have been treated equally to recognized asylum seekers. In the vast majority of cases, the general German social laws now apply to them. The changes have positive effects for refugees from Ukraine. It should be noted, however, that the legal changes result in a change of competence of the authorities. 

4. What changes apply since January 1, 2023?

Effective January 1, 2023, there were the following changes:  

  • The Citizen’s Income (Bürgergeld) replaces the unemployment money II and benefits have been increased. 
  • If you receive Citizen’s Income (Bürgergeld), you are now allowed to earn more money on the sideline without having your benefits reduced. 
  • The child benefit was increased. 

The changes are explained in more detail in the relevant specific questions. 

5. Citizen’s Income (Bürgergeld) (Group 1 & 2) - What is Citizen’s Income?

Citizen’s Income (Bürgergeld) shall provide basic security for people who are principally able to work. It is intended to cover the essential needs of life. 

Citizen’s Income (Bürgergeld) has been available since January 1, 2023. The Citizen’s Income (Bürgergeld) used to be called "unemployment money II" or "Hartz IV. 

6. What has changed as a result of the Citizen’s Income since January 1, 2023?

The Citizen’s Income (Bürgergeld) will be introduced in 2 steps: 

  1. On January 1, 2023, the benefits were increased.
  1. On July 1, 2023, the opportunities for education and professional qualification will be improved. A focus will now also be placed on coaching to help you find work. If you take part in coaching, you will receive additional financial support.

Note:
If you are already receiving unemployment money II, you do not have to do anything. You will automatically receive Citizen’s Income (Bürgergeld) from January 1, 2023 on. 

7. Citizen’s Income (Bürgergeld) (Group 1 & 2) - Who is entitled to Citizen’s Income?

You are entitled to Citizen’s Income (Bürgergeld) if you belong to group 1 or 2. (see question 1). 

8. Citizen’s Income (Bürgergeld) (Group 1 & 2) - Which requirements do I have to fulfil to receive Citizen’s Income?

  1. You are principally able to work (that is, you can work at least 3 hours every day); 
  2. You are between 15 and 67 years old and; 
  3. You are in need of help (that is, you do not have enough money to live on. [See question 36])

9. Citizen’s Income (Bürgergeld) (Group 1 & 2) - Where can I apply for Citizen’s Income?

Citizen’s Income (Bürgergeld) can be applied for at the local job centers (Jobcenter). 

Here you can find out which Jobcenter is responsible for you.

10. Social assistance (Sozialhilfe) (Group 1, 2 & 4) - What is social assistance?

Social assistance is supposed to support people who cannot work and do not have enough money to live on. 

People in groups 1, 2 and 4 can apply for social assistance [see question 1]. 

11. Social assistance (Sozialhilfe) (Group 1, 2 & 4) - What benefits are covered by social assistance?

  • Living expenses are covered (EUR 318 - EUR 502 per month) 
  • Housing costs are covered (depending on the costs in the individual case) 
  • Heating costs are covered (as far as appropriate)
  • Health insurance and care insurance are covered 

12. Social assistance (Sozialhilfe) (Group 1, 2 & 4) - What requirements do I have to fulfill to receive social assistance?

  • You are not able to work (this means you cannot work for at least 3 hours a day) and you are between 18 and 67 years old, 
  • You are in need of help (that means you do not have enough money to live on. [See question 36] and 
  • You are not entitled to more specific benefits from other authorities (for example, from the pension insurance). 
  • If you live in a community of need with a person capable of working, you will now receive Citizen's Income (Bürgergeld) instead of the former unemployment money (see question 5). A community of need includes for example, in addition to the person capable of working, parents living in the household or one parent living in the household of an unmarried child capable of working who has not yet reached the age of 25. 
  •  

13. Social assistance(Sozialhilfe) (Group 1, 2 & 4) - Where can I apply for social assistance?

You can apply for social assistance at the relevant social welfare office (Sozialamt) of the city you live in. The administration of you city / municipality can help you contact the responsible social welfare office. The address of the responsible social welfare office can also usually be found on the website of your municipality. 

14. Child benefit (Kindergeld) and child benefit supplement (Kinderzuschlag) (Group 1) - What is child benefit and child benefit supplement?

Child benefit provides financial support for families with children.

Child benefit supplement helps single parents and families with low incomes in addition to child benefit. 

15. Child benefit (Kindergeld) and child benefit supplement (Kinderzuschlag) (Group 1) - What requirements do I have to fulfill to receive child benefit?

You have to have at least one child who is under 18 years old. 

As an applying parent you must have a residence permit according to sec. 24 AufenthG. The permit must allow you to work for at least 6 months. You must reside in Germany. Your child must also reside in Germany or another country of the European Union (EU), the European Economic Area (EEA) or Switzerland. 

Orphans and children who do not know the location of their parents can also receive child benefit. In this case, children must file the application themselves and have a residence permit according to sec. 24 AufenthG.

In certain cases, child benefit can be paid until the 25th birthday of your child. You can find out when this is the case here. 

16. Child benefit (Kindergeld) and child benefit supplement (Kinderzuschlag) (Group 1) - How much financial aid is paid as child benefit?

Since January 1, 2023 the child benefit is EUR 250 per month per child.

17. Child benefit (Kindergeld) and child benefit supplement (Kinderzuschlag) (Group 1) - Where can I claim child benefit?

You can apply for child benefit at the family benefits office (Familienkasse) of the Federal Employment Agency in the city you live in. 

To find your local Familienkasse, click here. 

18. Child benefit and child benefit supplement (Group 1) - When do I get child benefit supplement?

You get child benefit supplement if you are a single parent or your family has only a small income. 

You can apply for the child benefit supplement here. 

Since January 1, 2023, you can get up to 250 EUR child benefit supplement. 

19. Child benefit and immediate supplement (group 1) - When do I get an immediate supplement?

Children, adolescents and young adults growing up in families with little or no income receive an immediate monthly supplement of 20 euros.

The immediate supplement for children is paid by the agencies that also pay the respective basic benefit. Families who already receive child supplement or another social benefits do not have to submit a separate application. 

20. Parental allowance (Elterngeld) (Group 1) - What is parental allowance?

Parental allowance is a financial support for parents who do not work because of the birth of their child. 

The financial support paid as parental allowance is between EUR 300 and EUR 1,800 per month. It depends on the parents' income before and after the birth of the child. 

Both parents can apply for parental allowance.

21. Parental allowance (Elterngeld) (Group 1) - What requirements do I have to fulfill to receive parental allowance?

  • You have to live in one household with your child and are responsible for the child’s care
  • You cannot work more than 32 hours per week.

22. Parental allowance (Elterngeld) (Group 1) - Where can I apply for parental allowance?

At the responsible parental allowance office (Elterngeldstelle) in the city you live in. 

You can find out which parental allowance office is responsible for you here.

23. Parental allowance (Elterngeld) (Group 1) - What if I am a single parent?

In certain cases, single parents can also receive a maintenance advance payment for their child. 

You can find more information about the maintenance advance payments here. 

On this page you can find the responsible office for the maintenance advance payments in the city you live in. 

24. BAFöG (Groups 1 & 2) - What is BAföG?

BaföG stands for Bundesausbildungsförderung (Federal Training Assistance) and is paid to university and high school students (only after primary school, which goes up to 4th grade). This is to secure the education of students. 

The amount of the monthly payments depends on the individual case. Depending on need, a maximum of EUR 934 per month is paid. 

25. BAFöG (Groups 1 & 2) - Which requirements do I have to fulfil in order to receive BaföG?

You have to be a university or high school student.

If you receive BAföG, you are generally not entitled to Citizen's Income (Bürgergeld).

26. BAFöG (Groups 1 & 2) - Where can I apply for BAFöG?

The Office for the Promotion of Education (Amt für Ausbildungsförderung) is responsible for this. 

You can submit your application in person or online. You can find the competent office here. You can submit the digital application online here. 

27. Health insurance (groups 1, 2, 3 & 4) - What benefits are covered by statutory health insurance?

The statutory health insurance pays for all important medical examinations/surgeries and hospital stays. Services also include psychological counseling and therapy.

You do not have to pay in advance, the bills are paid directly by the insurance company to your doctor. 

28. Health insurance (groups 1, 2, 3 & 4) - What specifically applies to whom?

  • Employees and recipients of Citizen’s Income (Bürgergeld) are legally obliged to have a health insurance. 
  • Employees pay 50% of the insurance costs. The contribution is deducted from the salary before it is paid to the employee. The employer pays the other 50%. 
  • For recipients of Citizen’s Income (Bürgergeld), the Jobcenter pays the insurance costs.  
  • Recipients of social assistance receive an "electronic health card". The insurance company pays for medical treatments directly. 
  • People in groups 3 and 4 receive either a "treatment voucher" ("Behandlungsschein") from the social welfare office or an "electronic health card" ("elektronische Gesundheitskarte") from the health insurance company. This allows them to receive medical care without having to pay anything themselves. 

29. Health insurance (groups 1, 2, 3 & 4) - Where do I register to receive health insurance?

  • Employees are registered for health insurance by their employer. The employee can choose with which health insurance he or she wants to be registered. 
  • Recipients of Citizen’s Income (Bürgergeld) can apply to register for a health insurance (AOK, BKK, IKK) at the relevant employment office/Jobcenter. You can find the competent Jobcenter here. 
  • Recipients of social assistance are either registered with the health insurance through the social welfare office or receive the benefits directly from the social welfare office. In both cases, the local social welfare office is responsible. You can ask the administration in your municipality (city administration, municipal administration or district administration) in the city you live how you can contact the social welfare office. The address can usually be found on the website of the municipality.

30. Care services (groups 1, 2, 3 & 4) - Who gets care services?

Care services within the scope of the care insurance are provided to persons whose health is impaired and who therefore need help from others (for example, old, sick or physically/mentally disabled persons).

You do not have to be a member of the statutory health insurance and care insurance yet.

In individual cases, persons in group 3 may not receive financial care support.

31. Care services (groups 1, 2, 3 & 4) - Where do I apply for care services?

If you already have a health insurance, you can apply for care services at your health insurance company.

If you do not yet a have health insurance, you can ask at the competent social welfare office in the city you live in or at other offices of the local administration (city administration, municipal administration or district administration) where you can submit the application.

32. Basic care under the Asylum Seekers' Benefits Act (“Asylbewerberleistungsgesetz”) (Group 3 and 4) - What is basic care under the Asylum Seekers' Benefits Act?

Basic services are meant to ensure your very basic needs to live. This includes: food, shelter, heating, clothing, health care, etc.

If you live in a reception center (“Aufnahmeeinrichtung”), you will generally receive the necessary benefits in kind and no cash payments. This means that you get the things you need (for example food or accommodation) and not the money to buy or rent these things yourself. In some cases, you may also receive vouchers or money instead of benefits in kind.

If you do not live in a reception center, you will normally receive money instead of benefits in kind.

33. Basic care under the Asylum Seekers' Benefits Act (Group 3) - Which requirements do I have to fulfil in order to receive basic care under the Asylum Seekers' Benefits Act?

If you can place yourself in group 3 above, then you meet the requirements.

34. Basic care under the Asylum Seekers' Benefits Act (Group 3) - Where do I apply for basic care under the Asylum Seekers' Benefits Act?

All benefits under the Asylum Seekers' Benefits Act can be applied at the relevant Office for Migration and Integration.

An overview of the locations can be found here.

35. Other basic benefits under the Asylum Seekers' Benefits Act (Group 3 and 4) – What other additional benefits are there?

Yes, in addition to basic care, there may be other services. For example, medical treatment for acute illnesses and pain, vaccinations, preventive check-ups, care and nursing for mothers, psychological support to deal with traumatic experiences or for unaccompanied minors, etc.

You can get additional benefits if you have a specific need.

36. Basic care under the Asylum Seekers' Benefits Act (Group 3 and 4) - Can I keep my money if I apply for social assistances?

Citizen’s Income (Bürgergeld) and social assistance are only paid to those who are in need of help, i.e. who cannot cover their living expenses from their own income or assets. This means that you basically have to use up your own income and assets before the state supports you financially. There are some exceptions (the so-called "Schonvermögen"). Among other things, you are often allowed to keep valuable personal items and amounts of money up to a certain maximum amount (also called tax-free amount). Your own income is also not counted in full regarding benefits [see question 39]. You also receive money if you do not have access to your own assets due to the war in the Ukraine.

Other social assistances (child benefit, parental allowance, BAföG) can be received even if you have your own income or assets. In the case of cash benefits, however, the amount of the benefit may depend on the amount of your own income or that of the parents in individual cases (parental allowance, BAföG).

37. What do I have to do to obtain a residence permit (Aufenthaltstitel) or a so-called fictional certificate (Fiktionsbescheinigung)?

This question is answered in the chapter "Residence".

38. Am I allowed to have a (small cap) employment despite receiving Citizen's Income (Bürgergeld)? Can my benefits be affected for this reason?

Under certain conditions, you can have a part-time job in Germany despite receiving Citizen’s Income (Bürgergeld). If you receive Citizen’s Income (Bürgergeld), you are only allowed to work up to 14.9 hours per calendar week. If you work 15 hours or more, you are no longer considered unemployed and can no longer receive Citizen’s Income (Bürgergeld). You have to inform the authority responsible for you if you are no longer considered unemployed according to these criteria. 

In order for your Citizen’s Income (Bürgergeld) not to be affected, you have to earn less than 100 EUR net per month. If you earn more than 100 EUR per month, you are still entitled to Citizen’s Income (Bürgergeld), but your Citizen’s Income (Bürgergeld)will be reduced accordingly. If you earn more than 100 EUR per month, you have to inform the authority responsible for you. 

As of July 1, 2023, you will be allowed to keep more of your income. If you earn between EUR 520 and 1.000, you will be allowed to keep 30 percent of your income without having your Citizen's Income (Bürgergeld) reduced. 

If you receive Citizen’s Income (Bürgergeld) and you want to take on a part-time job, you have to register your part-time job with the employment agency in advance. 

39. Can I also apply for social assistances for my family members?

In general your family members and/or your partner can also receive social assistances. If your family members and/or your partner live with you, you can usually apply for social assistances for them as well. Your family members and/or your partner do not have to make their own application.

You can also apply for social assistances for your family members if you and your family members are entitled to different social benefits. If, for example, you are able to work (i.e. you have applied for Citizen’s Income (Bürgergeld) at the Jobcenter (see above)) but your partner is not, the competent Jobcenter will forward the application you made for your partner to the social welfare office.

40. What integration support is offered?

The Migration Counselling Service (“Migrationsberatung”) will support you with your first questions after your arrival. You can find a migration advice center near you at https://bamf-navi.bamf.de/en/. You can also ask questions via the app "mbeon". You can find information about the app at www.mbeon.de or at www.facebook.com/mbeon.chat.

To help you integrate in Germany, a variety of courses are offered. These are (among others):

  • Initial orientation courses ("Erstorientierungskurse");
  • Integration courses and;
  • Professional language courses ("Berufssprachkurse").

a.) Initial orientation course

The initial orientation course provides an overview of what should be considered upon your arrival in Germany and teaches simple German skills on everyday topics such as health, work or education. One course comprises 300 hours of instruction. Participation is free of charge. Information on the initial orientation courses can be found at https://www.bamf.de/DE/Themen/Integration/ZugewanderteTeilnehmende/ErsteOrientierung/Erstorientierungskurse/erstorientierungskurse-node.html (available in German, English, Russian and other languages).

Women can attend so-called MiA courses (MiA stands for "migrant women simply strong in everyday life"), which are aimed specifically at women. There you will receive relevant information for everyday life, for example how the school and education system in Germany works or what training and further education is available. Often, initial German language skills are also taught. A course lasts 34 hours. Participation is free of charge. Detailed information on the MiA courses can be found at https://www.bamf.de/DE/Themen/Integration/ZugewanderteTeilnehmende/AngeboteFrauen/Kursprogramm-MiA/kursprogramm-mia-node.html (available in German, English, Russian and other languages).

b.) Integration course

If you have a residence permit according to sec. 24 AR or a corresponding fictional certificate (see question 4), you can also participate in integration courses. Integration courses are more extensive than the initial orientation courses. They consist of a language course and an orientation course.

The general integration course usually comprises of 700 hours. Out of these, 600 hours are used as a language course and 100 hours are dedicated as an orientation course. In the orientation course you will receive information about your rights and obligations and life in Germany.

There are also special courses for people with special needs (for example literacy courses) or for special groups (women, parents or young adults).

Detailed information on the integration courses can be found at https://www.bamf.de/DE/Themen/Integration/ZugewanderteTeilnehmende/Integrationskurse/integrationskurse-node.html;jsessionid=27E0F68C1C52373B61EB6DA19A0CC574.intranet661 (available in German, English, Russian and other languages).

c.) Professional language course

Professional language courses aim at an integration on the labor market. They are connected with the integration courses and prepare you for the working world in Germany. In addition to basic courses, various special courses are offered. The prerequisite is that you already speak German with a minimum level of B1 or have already attended an integration course. You also need to have a work permit. In principle, the course is free of charge.

Detailed information on the professional language courses can be found at https://www.bamf.de/DE/Themen/Integration/ZugewanderteTeilnehmende/DeutschBeruf/deutsch-beruf.html?nn=282656 (available in German, English, Russian and other languages).

You can find a good overview and further information on the different types of courses and on the registration procedure here (information sheet from the BAMF):

German:

https://www.bamf.de/SharedDocs/Anlagen/DE/AsylFluechtlingsschutz/faq-ukraine-integration.pdf?__blob=publicationFile&v=13

Russian:

https://www.bamf.de/SharedDocs/Anlagen/DE/AsylFluechtlingsschutz/faq-ukraine-integration-ru.pdf?__blob=publicationFile&v=6

Ukranian:

https://www.bamf.de/SharedDocs/Anlagen/DE/AsylFluechtlingsschutz/faq-ukraine-integration-ukr.pdf?__blob=publicationFile&v=6

41. Can I get financial assistance for heating costs?

If you receive housing benefit, you will receive financial assistance for heating costs based on the size of your household: 

  • 415 euros for a one-person household 
  • 540 euros for a two-person household 
  • 100 euros for each additional person 

If you receive support for university and school students (BAföG), a training allowance (Ausbildungsgeld) or a grant for advanced vocational training (Aufstiegsfortbildungförderung) you will receive a one-time payment of EUR 345. 

* No guarantee can be given for the correctness and completeness of the information published in the FAQ. The published FAQs contain general information that cannot reflect every individual case.